Renovation journey

Discuss your property, priorities, intended use and budget. Agree what information is needed for the next step.

Measure the space, assess existing structures and services, identify access and technical constraints.

Develop layouts, technical requirements and material specifications. A design project is included when required by the agreed scope.

Calculate quantities, labour and material costs. Prepare a proposed programme and discuss how changes will be agreed.

Confirm scope, payment stages, responsibilities and checkpoints. Coordinate procurement and site preparation before work begins.

Demolition, partitions, plaster, screed, waterproofing and insulation. Coordinate the timing with hidden services; the order varies by project.

Electrical, water, drainage, heating, ventilation and low-voltage routes. Test and document concealed installations before closing them.

Prepare final surfaces, apply coatings and install tiles, flooring, ceilings and doors to the agreed specification.

Connect sanitaryware, lighting, switches and equipment. Complete built-in elements and adjust system controls.

Inspect concealed work and final finishes, test engineering systems and record any items to resolve before handover.

Clean the site, complete a joint inspection and hand over the documentation specified in the contract. Discuss the agreed aftercare arrangements.